Effective Business Communication
4 – 5 hours per week
Course Information
Estimated Effort : 4 – 5 hrs per week
Course Overview
Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only allows us to share our thoughts but also plays a vital role in getting our work done. Hence, inarguably, effective communication is the key to business success.
This MOOC on Effective Business Communication by IIMBx aims to equip learners with the important skills and knowledge required, for them to be great communicators in both business and casual situations. The MOOC addresses the learners’ needs related to written communication, oral communication, presentation, and inter-personal communication while also helping them overcome some of the common communication barriers or challenges using simple, practical techniques.
N Bringi Dev
Former Professor – Communications
Advisor – IIMB History Project
Indian Institute of Management Bangalore (IIMB)
Rakesh Godhwani
Communication
Indian Institute of Management Bangalore (IIMB)
Course Syllabus
Week 1: The Process of Communication
- Overview of Communication
- Meta-Communication
- Essential Communication Skills
- Effectiveness of Communication
Week 2: Professional Writing - The Basics
- Written Business Communication Basics
- Being Managerially Appropriate
- Getting it Write the First Time
Week 3: Professional Writing - Applications
- Business Correspondence
- Reports and Summaries
- Informative and Persuasive Communication
Week 4: Oral Communication
- Fundamentals of Oral Communication
- Glossophobia and Lack of Confidence
Week 5: Presentations
- Making Professional Presentations
- Plan and Prepare
- Practice and Perform
Week 6: Interpersonal Skills
- Introduction to Interpersonal Communication
- Behavior and Communication
- Personality and Communication
By the end of this course you will be able to:
- Discuss how communication works and why it is important
- Identify the various barriers and challenges faced in communication
- Present and share your ideas with confidence in a professional setting
- Write effective professional documents
- Interact in one-on-one and group meetings
Prabhudeva R
Good efforts and it is very good course, I personally feel this would be one of the main course during education before completion of graduation for all the students
Rashmi Kanta Das
Although the course module for beginner of corporate life but being spend 25 years in corporate sector it is very useful. So module should be made in service corporate managers in mind.
RASHMI JAIN
Very good content and beneficial. Wish you all the best!!
Jatin Aneja
Both instructor are excellent, Liked the tonality.
Soma Moitra
They have presented the whole thing in very good manner. But if it was little bit exciting in some part, that would be better.
Satyendra Tiwari
Professor Godhwani was really effective in the delivery with the real life analogy based case study.