Effective Business Communication

4 – 5 hours per week

Course Information

Course Length     : 6 weeks
Estimated Effort  : 4 – 5 hrs per week

Course Overview

Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only allows us to share our thoughts but also plays a vital role in getting our work done. Hence, inarguably, effective communication is the key to business success.

This MOOC on Effective Business Communication by IIMBx aims to equip learners with the important skills and knowledge required, for them to be great communicators in both business and casual situations. The MOOC addresses the learners’ needs related to written communication, oral communication, presentation, and inter-personal communication while also helping them overcome some of the common communication barriers or challenges using simple, practical techniques.

N Bringi Dev

Professor of Practice & Chairperson,
Centre for Management Communication
Indian Institute of Management Bangalore (IIMB)

Rakesh Godhwani

Adjunct Professor
Communication
Indian Institute of Management Bangalore (IIMB)
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Course Syllabus

Week 1: The Process of Communication
  • Overview of Communication
  • Meta-Communication
  • Essential Communication Skills
  • Effectiveness of Communication
Week 2: Professional Writing - The Basics
  • Written Business Communication Basics
  • Being Managerially Appropriate
  • Getting it Write the First Time
Week 3: Professional Writing - Applications
  • Business Correspondence
  • Reports and Summaries
  • Informative and Persuasive Communication
Week 4: Oral Communication
  • Fundamentals of Oral Communication
  • Glossophobia and Lack of Confidence
Week 5: Presentations
  • Making Professional Presentations
  • Plan and Prepare
  • Practice and Perform
Week 6: Interpersonal Skills
  • Introduction to Interpersonal Communication
  • Behavior and Communication
  • Personality and Communication

By the end of this course you will be able to:

  • Discuss how communication works and why it is important
  • Identify the various barriers and challenges faced in communication
  • Present and share your ideas with confidence in a professional setting
  • Write effective professional documents
  • Interact in one-on-one and group meetings

Prabhudeva R

Good efforts and it is very good course, I personally feel this would be one of the main course during education before completion of graduation for all the students

Rashmi Kanta Das

Although the course module for beginner of corporate life but being spend 25 years in corporate sector it is very useful. So module should be made in service corporate managers in mind.

RASHMI JAIN

Very good content and beneficial. Wish you all the best!!

Jatin Aneja

Both instructor are excellent, Liked the tonality.

Soma Moitra

They have presented the whole thing in very good manner. But if it was little bit exciting in some part, that would be better.

Satyendra Tiwari

Professor Godhwani was really effective in the delivery with the real life analogy based case study.