Effective Business Communication

Overview

Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only allows us to share our thoughts but also plays a vital role in getting our work done. Hence, inarguably, effective communication is the key to business success.

This MOOC on Effective Business Communication by IIMBx aims to equip learners with the important skills and knowledge required, for them to be great communicators in both business and casual situations. The MOOC addresses the learners’ needs related to written communication, oral communication, presentation, and inter-personal communication while also helping them overcome some of the common communication barriers or challenges using simple, practical techniques.

Former Prof. N Bringi Dev

Course Instructor
Advisor – History Project
Indian Institute of Management Bangalore (IIMB)

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Adjunct Prof. Rakesh Godhwani

Course Instructor
Communication
Indian Institute of Management Bangalore (IIMB)

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Course Details

6 weeks

3 - 4 hrs per week

Course Syllabus

Week 1 - The Process of Communication

 

  • Overview of Communication
  • Meta-Communication
  • Essential Communication Skills
  • Effectiveness of Communication
Week 2 - Professional Writing - The Basics

 

  • Written Business Communication Basics
  • Being Managerially Appropriate
  • Getting it Write the First Time
Week 3 - Professional Writing - Applications

 

  • Business Correspondence
  • Reports and Summaries
  • Informative and Persuasive Communication
Week 4 - Oral Communication

 

  • Fundamentals of Oral Communication
  • Glossophobia and Lack of Confidence
Week 5 - Presentations

 

  • Making Professional Presentations
  • Plan and Prepare
  • Practice and Perform
Week 6 - Interpersonal Skills

 

  • Introduction to Interpersonal Communication
  • Behavior and Communication
  • Personality and Communication

By the end of this MOOC you will be able to:

  • Discuss how communication works and why it is important
  • Identify the various barriers and challenges faced in communication
  • Present and share your ideas with confidence in a professional setting
  • Write effective professional documents
  • Interact in one-on-one and group meetings

Executives, Students pursuing post graduate and people who are aspiring to develop their skills in the field of managerial accounting.